It is the established Policy of Goodline to control the products and services
delivered to Clients through an effective and efficient Quality Assurance
Management System that is process driven and Customer focused to ensure the need
and expectations of clients are identified, understood and agreed. Goodline are
continually reviewing the following Quality Assurance objectives:
• To deliver products and services safely, to specification and on time
• To adhere to “Best Practice” Guidelines throughout our operations
• To produce products which adhere to any relevant Australian or International
Standards
• To minimise error, reduce waste and avoid rework
• To deliver Customers requirements first time, every time
• To maintain an effective continuous improvement process
We establish an effective project organisation for each commission defining
levels of responsibility and lines of communication incorporating clients
Quality Assurance standards and procedures as appropriate. We also provide
documented assurance to clients to demonstrate that the specified requirements
for each project will be, are being and have been achieved. Goodline achieves
its Quality Assurance objectives by having an established documented, maintained
and implemented Quality Assurance Management System developed in accordance with
the requirements of AS/NZS ISO 9001:2008.
Goodline recognise that our staff are vital to the success of our Company.
Management will ensure that this Policy is kept under continual review for
suitability and that it is communicated to and understood by all staff and all
other interested parties. The following Quality Assurance principles will be
applied to any work, including work under Contract:
• Ensure that purchased items conform to specifications before incorporating
them in the work
• Plan and control work processes
• Plan and carry out inspection and testing to verify that the work processes
are effective and (where applicable) the work complies with the Contract
• Careful selection of sub contractors to ensure they also adhere to Goodline’s
Quality/Safety (OH&S) and Environmental (Integrated) Management System
• Acknowledge and rectify any non-conforming work and improve work processes to
prevent recurrence of non-conformities. • Improve to minimise errors, waste and
product non-conformities
• Keep orderly records
John Kennedy
Managing Director
22 November 2010
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